Ways Steve Barbarich Improved Customer Satisfaction Among Vacation Rental Guests via VacationHomes36

Vacation rental businesses are growing all over the world. There is a great number of companies today that have proliferated looking to compete against hotels and hostels. In the US alone, there are over 23,000 vacation rental properties.

Steve Barbarich is known by many as an entrepreneur who made a name in e-commerce. Apart from his ventures in e-commerce, he’s been able to break into the vacation rental industry. He started a company called Vacation Homes 365. The goal of VacationHomes365 is to help both guests and hosts.

VacationHomes365.com is at the forefront of improving the tourism industry for different places. Another important contribution of this company is that it has spiked customer satisfaction. How exactly did Steve Barbarich did it?

Communication

It is common for a lot of homeowners today to have day jobs. And as we all know, people who have day jobs often end up working more than 8 hours a day. It means that they don’t have the time to worry about their guests. Unfortunately, the downside to running a vacation home rental is that you don’t have a receptionist that can answer to most of the questions of your guests.

Instead, you give your guests a number that they can contact whenever they are having problems in your property.

But of course, the last thing that you want is for a guest to always send a message, hosts are taught on how to set up their home to be able to make things self-explanatory. Including instructions and notes found in the property can help minimize instances when guests have to bother the host.

Responding to Crisis

Crisis management is another important lesson that Vacation Homes 365 experts can do to help hosts run their business well. It means that bad reviews are going to be viewed not as a problem but as part of the journey as a host. Here, the necessary steps are going to be taken to be able to deduce what needs to be improved. Also, the effects of a bad review can be minimized given the experience of the people working with the hosts.

Marketing

Not everyone has an idea how marketing works. With Vacation Homes 365, you get to have pros that can guide hosts on how they can promote their property and attract more guests in return. Among marketing strategies implemented include professional photography wherein the proper lighting and angles are going to be utilized to have the best photos of the property.

Also, you have content. Content is said to be king these days online. It only means that it can also be a great marketing tool that can seal the deal when it comes to attracting guests from various parts of the world.

And of course, VacationHomes365.com is also a high-traffic website that travelers from all over the world visit to be able to find the right property that they can use whether for the weekend for the entire week or month.

Steve Barbarich changed the game when it comes to vacation rentals. And the bottom line is that hosts are reaping the benefits.