Reasons Why Steve Barbarich Scam Became Viral and How Did He Recover?

There are a lot of businesses today that don't even last for a year. Some businesses only last for a few months before closing completely. The reason behind this is that they didn't get the approval of their market. At times, some businesses failed to see the red flags in their own operation.

Steve Barbarich, when he was starting, almost decided to quit. He learned the hard way that starting your own business takes a lot of time and effort. And on top of having good service and products, it is important to know how to manage your reputation online. Steve Barbarich learned the hard way when he was still starting his business that you can't please everyone. Some customers will leave a bad review and even request a refund.

However, when he was still starting, he experienced one of the worst things that a businessman could experience with his or her budding business. When Steve Barbarich was starting, people started asking whether or not he was running a scam. Topics such as Steven Barbarich scam or Steve Barbarich fraud, became popular for a time. That’s when he realized that starting your own business can get tricky.

Steve Barbarich experienced first-hand negative reviews appearing on his Facebook page. Also, he learned that some people are already thinking that he was running a scam on his customers. So how did he solve this problem?

He started by first evaluating the situation. He immediately asked each person who made a bad review regarding their experience with the company. That’s when he found that poor service and some quality issues forced them to make bad reviews online.

That’s when Barbarich realized that he needed more people to address customer complaints. He then went on a hiring spree. His company decided to hire more people who will be in charge of looking after customer complaints. Then, he also made it a point to make sure that the complaints can reach the product development department.

But of course, he also noticed that the sales went down after the reviews came. He realized that he didn’t have any other choice but to clear the air and address the public. He apologized to everyone for the blunders that he committed. Then, he promised to correct the mistakes by issuing refunds and promised to do better.

Then, he started to rebrand his company. With this, he gained new customers and the old customers started trusting his business once again.

After a few years, he discovered that customers are willing to give the company a chance if the company is willing to improve its overall service. Another important detail that Steve Barbarich learned is that customers will always be right since they are willing to pay for the products or the services. And lastly, a company must continue to listen and adapt even if it is hard.

Steve Barbarich’s case isn’t exactly a prototype of what could happen to a businessman. Perhaps, it was a mix of luck and he happened to show sincerity to his customers. And from there, he received a second chance.